A good enquiry gets a good answer. Use this checklist before you contact us – or send whatever you have and we will help fill the gaps.
The space
- Indoor, semi-open or open?
- Approximate length, width and mounting height
- Roof type and existing fans or exhaust
- Photos or a short video
The problem
- Heat, dust, odour, low humidity or energy (chiller)?
- When it is worst – time of day and season
- What must stay dry – people, product, machines
Climate
- City and site exposure
- Typical humidity in the hottest months
Utilities
- Water source: municipal, borewell or tanker; hardness if known
- Power: single or three phase near the pump location
- Compressed air (for dry fog)
Operation
- Running hours per day
- Control preference: manual, timer, humidistat, remote
- Interlocks with conveyors or HVAC
Commercial
- Target start date
- Budget range, if you have one
- Who will maintain the system
Frequently asked questions
Do I need all of this before calling?
No – photos and the problem are enough to start; we will ask the rest.
Will you visit my site?
For larger projects, yes, after an initial discussion.
Planning a system?
Tell us about your site and a TrueMist engineer will recommend the right approach. Request a quote or use the solution finder.
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