A good enquiry gets a good answer. Use this checklist before you contact us – or send whatever you have and we will help fill the gaps.

The space

  • Indoor, semi-open or open?
  • Approximate length, width and mounting height
  • Roof type and existing fans or exhaust
  • Photos or a short video

The problem

  • Heat, dust, odour, low humidity or energy (chiller)?
  • When it is worst – time of day and season
  • What must stay dry – people, product, machines

Climate

  • City and site exposure
  • Typical humidity in the hottest months

Utilities

  • Water source: municipal, borewell or tanker; hardness if known
  • Power: single or three phase near the pump location
  • Compressed air (for dry fog)

Operation

  • Running hours per day
  • Control preference: manual, timer, humidistat, remote
  • Interlocks with conveyors or HVAC

Commercial

  • Target start date
  • Budget range, if you have one
  • Who will maintain the system

Frequently asked questions

Do I need all of this before calling?

No – photos and the problem are enough to start; we will ask the rest.

Will you visit my site?

For larger projects, yes, after an initial discussion.

Planning a system?

Tell us about your site and a TrueMist engineer will recommend the right approach. Request a quote or use the solution finder.

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